our PBX solutions
business communication solutions 3CX
Advanced Cloud PBX
3CX Cloud is your all-in-one managed Cloud solution. It offers powerful, flexible PBX functionality that outpaces traditional, on-premises phone systems. Your connection, collaboration and communication will never be the same.
3CX PBX boasts a wealth of rich, diverse features, including:
- NEW!! Native integration into Microsoft Teams
- Hybrid working mobile apps for iOS, Mac, Windows or Android
- Free video conferencing
- Integrated call centre
- Connect via voice, video & instant messaging
- Update your status and view your team’s availability
Monka Advanced SLA Portfolio
Concierge Support for Mission Critical Environments
Your ultimate shield for timely support and repairs. Just like comprehensive household insurance, our highest plan ensures extensive coverage when the unexpected strikes. Enjoy peace of mind knowing your business is protected, just like your home.
- Rapid Response and Hardware Replacement Time Frames
- Comprehensive & Timely Communication
- Facilitation of Support Services & Incident Resolution
- Escalation Management with Skilled Technical Engineers
- Dedicated Service Delivery Managers
- Advanced Service Performance Reports
- Service Reviews
Empower Your Business
Power your business with a 3CX PBX Business Phone System and take advantage of the latest in integrated business communications and customer engagement technology. Expand your office boundaries with iOS and Android apps for mobility. Increase productivity with effective tools like web conferencing and easily bring your team closer together with WebRTC video conferencing. Also, extend your devices and desktop computers with apps that bring your business to you wherever you are.
Monka Investments helps your team by bringing you an end-to-end business telephone solution. From deploying and supporting the 3CX PBX to maintaining the best-in-class SIP network. Whether it’s licensing, software hosting, support, or helping you pick the right phone for your new office; Monka telesys can help ensure your experience is second to none.
Monka Advanced SLA Portfolio
- Software-based PBX
- Multi-Platform: Windows, Linux, Cloud
- Mini Appliance
- Slash telco costs
- Increase productivity & mobility
- Open Standard SIP, WebRTC
- Major Global customers
Improve Customer Service
- Customer name instead of caller ID – links to your CRM/Exchange Server
- Listen in, Barge In, Whisper & Record Calls
- Advanced Queue monitoring – Never lose a call!
- Built-in web conferencing for easy case resolution
- Advanced Agent & Salesperson Reporting
Increase Productivity
- See the presence of your colleagues
- Set up conference calls in seconds
- Voicemail, fax to email
- Corporate Instant Messaging
Desktop Call Control & CRM Integration
- Click to Call, from the browser or CRM
- One-click call transfer to other extensions or voicemail
- Call Journaling & Customer identification
- Control your IP phone from your desktop
Built-In Web & Video Conferencing
- Launch web conferences/video calls in seconds – from the 3CX client
- Clientless with WebRTC technology – participants just click a web link
- Minimum bandwidth consumption
- No extra learning curve or separate web accounts
- Click2Call Google Chrome Extension
- Android and iOS apps included