voice & cloud PBX
Voice solutions
Monka’s Uncapped Voice is a complete business Voice solution, providing customers the ability to make an unlimited amount of voice calls and only be charged per number of concurrent calls required per site (in increments of 2, 5, 10 and 15). With the value-added benefit of porting, customers keep their fixed line number, which totally eliminates the need to deal with other providers.
The ability for Monka to issue geographic number ranges (e.g.: 010, 021, or 031) means customers can now enjoy cost-effective Voice solutions and still have numbers that reflect where they are.
Features & Benefits
- Uncapped Voice means unlimited calls to all South African destinations, “i.e. local, national and mobile, and popular international destinations.
- Deployed over a number of different last-mile options, including uncontended Diginet, Monka Autobahn, Neolink, MetroConnect and Broadlink Wireless.
- The provision of international best practice Customer Premises Equipment (CPE) – tested and certified by our PBX partners.
- Routing of all traffic types: cellular, local, regional, national, international, Monka On-net and inbound.
- Call quality on the Monka IP network is measured in terms of the mean opinion score (MOS) rating system, which scores quality from 1–5, with 3.5 – 4.0 considered optimum.
- Monka ’s calls will maintain a MOS of approximately 3.5, and any lower score is an indication that fault resolution is required.
- The porting of existing fixed-line number ranges to the Monka Network is project managed in its entirety by the Monka team to ensure a seamless process.
- Monka facilitates both the G729a and G711 Codecs.
- Geographic number porting allows customers to consolidate telecomunication services into one central IP network.
- Porting allows customers to maximise their investment in last mile connectivity.
- A comprehensive Service Level Agreement (SLA), with guaranteed response times across the country.
- Monka deploys in excess of 70 field technicians and operates service offices in 11 locations across SA.
- Porting allows customers to keep their existing fixedline telephone number/s wherever they move to (within the geographical area, i.e JHB, DBN, CTN, etc).
- Voice gateways, which are able to connect directly to the PBXs trunk ports or act as a traffic aggregator across PSTN lines.
- Uncapped Voice also facilitates SIP connectivity directly to compatible PBXs.
Voice & Unified Communication solutions
With Monka’s Voice and Unified Communication solutions and services, we can help you create a resilient, secure and highly productive workplace that ensures business continuity and improved customer and employee experience while reducing costs.
Offering PBX options across a wide range; from open-sourced to proprietary technology, comprehensive to conveniently simple, in the Cloud or on-premises, and handpicked from the world’s best to enable you to maintain a seamless channel of communication.
Plus, with flexible financing, bundled offerings and pay-per-user models, your PBX implementation from Monka will be bottom-line friendly.
Solutions for any type of business requirement
Whether you need an on-site PBX to facilitate legacy infrastructure or an ultra-modern cloud-based PBX, Monka has the right fit for all your business needs. And don’t worry about your company size, Monka provides solutions for small businesses all the way up to large enterprises.